Good questions.
Clear answers.

We help people explore addiction treatment options and connect with facilities. We are a treatment information and referral service. We do not provide medical treatment or decide which level of care is clinically appropriate.

Yes. You can call to learn about finding treatment for a family member, partner, or friend. We can help you understand the process and prepare questions for a treatment facility.

It can help to have your preferred location, insurance information if available, and any questions you want to ask. You do not need to have everything ready to start a conversation.

We can help you identify questions to ask about payment. Benefits, network participation, out-of-pocket costs, and any required approvals must be confirmed with the treatment provider and your insurer. Coverage and admission are not guaranteed.

A conversation is a chance to learn about options and next steps. Before agreeing to any service, ask the provider about its terms, costs, and admission process. A treating professional will assess whether a program is appropriate.

Calls may be answered by a third-party contracted call center. Ask the person who answers to identify their organization, explain their role, and describe how information is shared with treatment providers.

No. Addiction Care provides treatment information and referral guidance. If someone is in immediate danger or having a medical emergency, call 911.